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by Stan Ng and John Phamvan Payoff has a crazy goal; we want to solve America’s credit card debt problem. After a risky 8-week Ruby rewrite of our 500k line C# personal finance website, we decided that wasn’t audacious enough. So we set out to become a financial institution in order to help folks get out of credit card debt. In the past 16-months, we taught the rest of the engineers Ruby, figured out how to lend money, wrote all the systems and automation needed for a small bank, and hired 70 more super nice people to make it real. If you have a crazy goal to change the world, come listen to our story.
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The video titled "5 Secrets We Learned While Building a Bank in 16 Months" features speakers Stan Ng and John Phamvan sharing their journey of transforming Payoff from an internet company focused on personal finance management into a financial institution aimed at helping individuals overcome credit card debt. The key points discussed in the video include: - The Evolution of Payoff: Initially a personal finance management company, Payoff sought to create a bigger impact by transitioning into a lender to assist consumers in managing debt. - Understanding User Needs: By profiling a typical user named Ashley, the team illustrated the challenges many face with high credit card interest rates, despite responsible payment habits. - Strategic Code Rewriting: Recognizing the limitations of their old codebase, the team undertook a challenging rewrite of their 500k lines of C# code to transition to a more agile Ruby system, which significantly improved their software development efficiency. - Hiring and Culture: Emphasizing a nurturing company culture, they aimed to hire nice people and prioritize work-life balance, understanding the importance of a positive, supportive workplace. - Learning and Expertise: The rapid transition to lending required the team to educate themselves on compliance and the intricacies of the finance world, fostering a culture of continuous learning and improvement. - Communication and Values: The company focused on maintaining open communication, nurturing talent, and integrating diverse perspectives, which are vital in a tech-oriented financial setting. - Conclusion: They highlighted the broader mission of restoring humanity to finance and the importance of prioritizing employee well-being alongside business success. The overarching conclusion from the video is that building a company in the tech and finance sectors can be successful without sacrificing personal values and quality of life, making it possible to foster innovation while empowering employees to maintain a healthy work-life balance.
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