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RailsConf 2019 - Congressive Management Techniques: Gardening Your Team by Jennifer Tu & Zee Spencer
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Ugh. Management. Agile was supposed to free us from that, right? Self-organized, cross-functional teams who get stuff done without that old-guard hierarchy. In this fauxtopia, some developers were more equal than others. Can we get the healthy parts back without the Lumberghs?

To bring back healthy engineering management we first must de-mystify and de-stigmatize the concept of management. In this talk we will: * Explore the context of management * Learn the responsibilities of management * Discuss the techniques of management

As a developer, you'll be equipped to understand, empathize with, and influence your boss. As a manager, you'll build a foundation to help you better serve your team.

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The video titled "Congressive Management Techniques: Gardening Your Team," presented by Jennifer Tu and Zee Spencer at RailsConf 2019, delves into effective management strategies for engineering teams, using the metaphor of gardening to illustrate the nurturing role of management. The speakers share insights from their experiences as programmers turned engineering leaders and outline six key areas of focus in management:

- **Phases of Group Development**: They discuss Tuckman's stages of team development—forming, storming, norming, performing, and adjourning. Each stage represents different dynamics teams experience as they grow, highlighting the importance of not skipping the storming phase, which is essential for effective development.
  
- **Hiring Strategies**: Instead of seeking the "best and brightest," the speakers recommend hiring based on the specific needs of the team and organization. They stress the importance of understanding the business need, required skills for those needs, and the existing team dynamics.
  
- **Developing Team Members**: The discussion covers various methods for growing team members' skills, including illuminating growth areas, redirecting unhealthy behaviors, and the importance of addressing unhealthy dynamics without micromanaging. 
  
- **Glue Work**: An essential part of team dynamics, glue work refers to the non-promotional but necessary tasks that help teams coordinate and collaborate effectively. The speakers emphasize the need for everyone in the team to engage in glue work rather than relying on one individual.
  
- **Navigating Conflict**: Instead of viewing conflicts as negatives, the speakers urge management to reframe conflicts into discussions about tensions. This approach encourages teams to express underlying issues openly and collaboratively work toward solutions.
  
- **Cultivating Leader Culture**: The final point emphasizes building a culture of leadership rather than heroics. Management should create expectations for individuals to take ownership of problems and support their development into leaders. 
  
In conclusion, Jennifer Tu and Zee Spencer reinforce that effective management is about guiding teams through development stages, fostering trust and collaboration, and nurturing a leadership culture within the team, akin to properly tending to a garden to ensure healthy growth and productivity.

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