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hello everyone and thank you so much for joining me today in my talk uh with the
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title everything you've ever wanted is sitting on the other side of fear um
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Embrace fear to unlock your potential in the tech world uh working in the you know Ever
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Changing ever evolving technology um industry is very exciting but also very
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challenging um we constantly have to stretch ourselves uh learn new Concepts
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keep up with the new technologies and Trends just be better be more efficient
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and do more all the time um and all these could trigger fear I was
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personally struggling to keep up with you know my career for the first five
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six seven years of my career um until I finally understood that the only way
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forward is to lean into fear um once I no longer was blinded by fear I was able
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to see all the things that I love doing and then have the headp space who focus
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on them and get good at them um in other word I could see my potential and went
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after them uh so today I am very eager to share my learnings with you and
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invite you on this journey to lean into fear and unblock your potential
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um I would like to introduce myself first um my name is haa Newton I a
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mother of two um I was born and grew up in Vietnam in a very rural area of
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Vietnam um electricity came to my Village when I was about six I still
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remember it uh computers and running water uh came in when I was in my 20s um
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I studied English in Vietnam and I met my now husband that I relocated in New
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York City in 2010 um in 2014 when my daughter was one year-old I got my first
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type job after graduating from a 12we uh coding boot camp uh in New York City and
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fast forward nine years later um I am currently working at Cisco maraki as
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engineering manager um and just a disclaimer uh uh opinions in this
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presentation is my own and does not represent
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Cisco so before I start um I would like to tell you a short story about my own
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experience with fear in my professional life um it was during a job interview
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when I uh experienced a crippling overwhelming sense of fear it was in
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2016 the startup that I was working at um was out going out of business so I
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had no option to look for a new job and I was four months pregnant with
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my son uh having to switch job and look for a new one going through interview
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process when you were pregnant is probably one of the worst time um
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because you know in my perception no companies want to you know hire a
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pregnant kyate and then you know send her off to maternity leave and when she comes back you know um accommodating the
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nursing schedule so it's it's a lot and I had about two years of experience
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under my belt which by no mean is a lot um the whole time uh you know during the
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first two years I was juggling the whole time between a new tech job uh right
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right out of boot camp with raising a family raising a toddler so I never
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worked past 5:00 p.m. uh I like neither did
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I um you know join hackathon during the weekend or had a lot of time for
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self-train so and also by my my calculation every job offer would take
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about six weeks um and by then my belly would be huge uh so my time was running
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out um walk into that in the review room I was just sweating before any questions
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was asked um my hands and legs were shaking I could not think straight I could not hear the questions very well
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um I was paralyzed I could not build tic-tac-toe I could not even make a spec
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file to run uh it was a complete disaster and I you know no surprise I
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bombed that interview and until now it was still one of the most humiliating
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experience uh I've had in my career so how does that uh resonate with
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you um I would love to hear your thoughts if you um kindly could you know
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leave your comments in the chat so that I can learn about your experience um also that would be very valuable for me
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um so like have you ever froze in an interview or stayed too long at a job
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that you you know have grown sick of it's just because you you're afraid of
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change or you afraid of the interview process or you afraid that you're going to fail it um have you ever afraid that
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you are trailing behind uh with all the new technologies and you know uh
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everyone is doing better than you and you are not doing enough uh constantly
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um um so one day I stumbled on this quote
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um that intrigued me a whole lot um I know how fear feels like but what could
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it possib possibly be on the other side of fear uh if fear is no longer driving
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what will how far how much further or faster could I go um and before I knew
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it I started I had started a long journey of learning
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and I am inviting you to join me in this journey to lean into fear to be curious
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to be friends with fear and to discover what is on the other side of
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fear let's take the very first step into understanding
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fear first of all everyone has it uh it's in individuals in teams in
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organizations even in Nations and it's everywhere it's in our code it's in our
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everyday interactions it's in the relationship we have with others it's in our decisions
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or in activities and as software developers we
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often face the fear of failure um have you ever felt really
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afraid taking on very complex project with tight deadlines um we are afraid of being
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obsolete as well uh of falling behind of not you know being knowledgeable enough
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um or making the the wrong decisions um we often you know are
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afraid of making mistakes um of you know just complex technical problems of
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unknown challenges and a lot of us suffer from the uh imposter
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syndrome we constantly doubt ourself and our ability to you know be able to
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perform at work um and we constantly think that we are somewhat a fraud and
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one day we will be found out fear feels very much like danger um
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it triggers the part of our brains that tells us that we are not okay something
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is wrong with us or something bad is going to HP uh to happen it is that
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Dreadful feeling that um you know we would naturally do anything to get out of to get out of as quickly as we
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can so when we are fearful we often run away we hide from it we sweep it under
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the rug we pretend it's not a big deal and when none of that works we blame we
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blame other people we blame their circumstance and we blame ourselves um
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you know we may say it doesn't work out the way we want them to because of so
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and so didn't do the job or I'm I'm just you know it's just a bad timing um or
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sometime we say we're just a natural fa failure we're just flawed we being less
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um or we didn't try hard enough and fear fasters in the dark the more it
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is kept a secret the worse it gets um the only thing that is worse than being
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fearful is being fearful alone so how can we bring it to the
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light first we need to be able to recognize
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it fear is around um when we experience one of the following uh often often is
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the case when we're avoiding uh remember that one difficult
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coworker that you don't get along or public speaking or intricate technical
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issues like reject or me memory leak um
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when we procrastinate doing things last minute like how I just finished this
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presentation like 10 minutes ago uh when we have psychological
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reactions um when we feel you know stressed and anxiety we feel overwhelmed
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we feel things are spinning out of control we feel shame we feel self-doubt
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we have impos syndrome and the unability to
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focus when we have physical reactions as I said uh in the interview uh I had I
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was sweating I felt lightheaded a choking sensation pounding heart hot
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cold flushes shortness of breath uh trembling muscles or just really tired
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or or low energy or when of when we're you know acting denial uh when we sweep things
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under the rug we hide our mistakes we water things down didn't you know pretend it didn't
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happen so now that we are able to spot it um the next step is
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to be curious lean in uh to explore to understand what it's
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all about and we may find out that it's
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about something like this it's self- negative image
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um self- worthiness or competency expectations or just the need to belong
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to you know not not be rejected and your monologue may sound like this um I'm a
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bad person I don't deserve I'm not good enough I am a disappointment I don't
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belong so we start to see a little bit of a pattern here where you know fear
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seems to origin originate from that perception that we are one block of
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static unchangeable fixed being with a binary set of values which you know e
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we're either good or bad we're worthy or unworthy we're smart or dumb we success
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or being a failure uh we belong or we don't belong and it's just fundamentally
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deficient we are complex beings we constantly learn and grow we suck at one
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thing but we are awesome at other things um so with that how do we start to
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change to turn turn the tide we will need to build our inner
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strength to withstand the the weather we need to do that bicep Pearl for your
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brain for our brain and the first thing of uh the
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first sign of inner strength is courage and bravery so be brave and face it um stop
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running away from the from the discomfort acknowledge it sit with that dread FF feeling for a little bit um
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this is a practice of mindfulness to cultivate awareness and be present with
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the with your feeling at the moment even though it's very painful um your your monologue may sound
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like this I am experiencing so much anxiety about that big project that I
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have to deliver in two weeks and I'm worried that I won't be able to get it
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done uh on time then ask yourself um can I be with this
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feeling for a little while and the answer to that may be a yes or maybe a no but acknowledge that in this moment
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you are safe you're okay and experiencing anxiety D during a high
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stake project is normal it is also very important that
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you do not tell yourself or believe in spooky stories like no way I'm going to be able to
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deliver this on time my the business is going to lose contracts and I'm going to
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I'm going to be fired just please hit that unsubscribe button do not do not
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subscribe to that channel next we need to practice
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stepping out of our comfort zone um go ahead and do that thing that you've always been very terrified to do uh of
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doing I just do it uh for me it is actually the very act of giving this
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talk right now in front of you um I remember the very first time I had to
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give a manatory depth learnings some of my former co-workers here they know what
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I'm talking about um in front of of like a small Tech Team and I was trembling my
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hands were shaking my face and head was on fire and uh you know my throat was choking up
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my breath was out of control it it was completely horrible uh and I thought to myself that I would do just the anything
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uh to not have to speak in front of others ever again and yet here here I am
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today uh still being terrified of how you know possibly I'm making a fo out of
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myself but I volunteered to do it anyway um and regardless of what happened today
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I will do it again because as much as I still am afraid of how the world
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perceived me um it's already a win for me to practice courage um and step out
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of my own comfort zone because often time obstacle is the
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way be brave be authentic and be yourself um practice by saying what you
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think so like I disagree here's here are my
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thoughts that doesn't really make sense I don't understand that could you walk
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me through and saying no it takes extreme courage to show up as yourself I
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know it sounds weird but it's true um and but when you do it's true Freedom you will experience
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um and here's my favorite quote be yourself everyone else is already
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taken we also need to be more um
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vulnerable um vulnerability is a sign of strength not weakness um it takes a
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great amount of courage to say I don't know to your peers or to your boss um
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reach out for to ask for help as well no need to pretend you always have it
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together um share some of your struggles such as I have been struggling with
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staying on top of the industry Trends um or when it comes down to site
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reliability space I I don't know what I'm doing um and when when you share
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these people's reaction may very well surprise
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you Embrace imperfection um and so you are a rails engineer and
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you still don't know what R is you shipped that feature and it cost
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a few bucks you gave that presentation and it was
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a and it's okay um we need to practice our
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self-compassion um be gentle with ourselves give ourselves the permission
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to try and fail uh the outcome of what we do does not define who we are um I
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failed running that small business does not mean that I am a failure and by the way I totally did fail running that
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small business a few years back completely Bas plann um treat yourself as how you would treat
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your best friend um ask um ask yourself if your best friend made a mistakes made
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a made a mistake would you be telling them all the things youself telling yourself such as you are such a
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disappointment you never can do anything right or you should be just ashamed of
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yourself remember we deserve the same chance to make mistakes as everybody
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else uh cultivate that um a cultivate a growth mindset so just a brief recap for
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people who haven't read the book mindset by Carol Dre um growth and fixed mindset
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are Concepts developed by developed by psychologist Carol Dre um in her book
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mindset people with fixed mindset believe that their ability and intelligence are fixed traits and cannot
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be changed World mindset is a belief that one's ability intelligence and personal qualities can
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be developed and improved over time through effort learning and uh
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perseverance if you haven't already I highly encourage you to read this book
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um however what does growth mindset have to do with fear um it defines success as
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success is earned success is attributed to hard work effective strategies and
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learning from failures rather than innate Talent therefore it
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changes the meaning of failure uh failure is a natural part of the learning process um a stepping stone to
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the eventual success a crucial element for growth it no longer sounds like a
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that scary thing that we are so afraid
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of besides making ourselves stronger um we also need a support
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system and to build a support system first we need to build trust with others
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and why is trust important because trust is the foundation of psychological
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safety um we already to so to build trust we've already talked about
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vulnerability and authenticity um they help break down the barriers that separates from others it
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allows us to drop the masks we uh wear uh drop the mask we Weare and be
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our true authentic selves and it promotes genuine interactions and
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relationships besides that we also need to be reliable um so deliver what you
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promised at the time that you promised it uh be accountable take
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responsibilities extreme an extreme ownership of your
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work also be empathetic and um to be
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empathetic we need to practice active listening so listen to understand and
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not to respond not just to words but to people's
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emotions um avoid interrupting and try to put yourself in their
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shoes avoid judging suspend the judgment and avoid making assumptions about someone's experiences
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or feelings uh keep an open mind and be willing to accept their perspectives
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even if it's different from your own have the genuine curiosity about
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others show interest in their stories experiences and backgrounds um encourage the person to
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share more about their thoughts and feelings by asking open-ended questions such as can you tell me more about that
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and this can lead to deeper
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conversations bu our support network um if you want to go fast go alone if we if
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you want to go far go together we all need to be part of a community for
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Mutual support and these are the people um
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could be in our support network our coworker so fellow developers product
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managers Square Masters designers uh mentors at work and outside
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of work could be you know more senior adeps managers on a different teams um
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or you know outside of work like this group or women who code or other meetup
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groups or reach out to people on LinkedIn friends and family for sure they are always around lean on them um
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sounding board people in the industry that have the same job and same roles um
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as as we do um to share experience um a group that people uh a group of people
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that you can lean on for like to bounce off ideas um ask for advice and of
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course your manager skip manager uh it's not always possible to get your manager
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or skip manager on to your support network but it would be the best to have them because they have a lot of impact
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on your performance at work develop
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resilience and it is a marathon um be friends with fear is certainly a
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difficult painful Marathon um and when a marathon is ahead of you what do you do
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you train take small steps toward growth and Liberty um try something new celebrate
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small wins try something bigger next time celebrate rinse then repeat um if
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you fail don't beat yourself up try to find out why it didn't work um lean on
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your support system then try again maybe so I started my mentor Marathon by
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accepting my imperfections uh I wasn't the best technologist in my team or
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I may and I may not ever be uh and it's okay um that acceptance gave me the
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strength to show up as myself um I was able to admit things that I didn't know
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I was able to say I missed that use case and I introduced that book um or I
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understand what that line does could you explain for the first time I was able to
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say I don't know how to solve this could you help me um I reach out to um a
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network of co-workers and Friends countless times for help and they are
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always there for me as I would for them I started mentoring engineer new
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Engineers even though I I thought they their technical ability was way better
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than mine um and for the first time I took on a big project I led a team to
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build um a big feature and on and on my marathon
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training went so what's on the other side of fear
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uh you may wonder if my journey ever has ever gotten me to the other side of here
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uh and I would say well yeah I Lurch back and forth uh you know between the
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sides but I certainly um I am certain that I had a glimpse of what it is to be
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on the other side of Fe so the most profound thing I found on
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the other side of fear is that sense of groundedness uh it is the true sense of
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Freedom uh to be just ourselves and not being afraid of how the world may see us
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or how we may be judged or rejected um and when you're in that
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mental space you start find growth opportunities
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success confidence New Perspectives
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empowerment uh meaningful connections and personal uh
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fulfillment and when I uh being less distracted by fear I could focus on the
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thing that I'm really good at uh while acknowledging my limitations and be okay
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with it and instead of being scared for the first time I felt fulfilled motivated and excited about my work I
00:28:04.600
realized that I had a lot to offer and I I was just jittery with excitement to do
00:28:11.120
harder things in you know increase scope um learn new skills and getting better
00:28:17.080
at things that I'm already good at I don't show up at work because I have to anymore I show out a book because that's
00:28:24.120
where I continuously learn and grow and connect with people and make different
00:28:29.880
make bigger impact every day and to look back to that uh to the
00:28:36.039
beginning uh seven years later uh seven year after that Dreadful interview I had
00:28:42.640
another interview and it's still intimidating just the same but this time
00:28:49.240
I came in not try to impress anyone um I was just trying to be present and be
00:28:56.440
myself I knew I wasn't good at everything in fact I there were there
00:29:01.480
are overwhelming number of things that I am just clueless and I was prepared to
00:29:07.159
just admit all of them um I also knew what I was very good at how uh I could
00:29:15.039
make impact and how I love doing certain things when people ask me open Ed
00:29:21.600
questions instead of guessing what they want to hear and you know feed it to
00:29:27.120
them I generally offer my own approach from my past experience and following um and
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not follow any textbook answers or prescriptions um I was authentic I Was
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Myself and I was glowing I came out of that interview this time feeling the
00:29:47.519
best I had ever been I ever felt in my professional setting uh or in my
00:29:53.519
professional career I was proud I was happy um I gave my best and then I let out uh
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I let go of the outcome I did not try like I was in dying to hear uh about the
00:30:07.960
result of this uh interview this time for me the experience was already a win
00:30:14.919
well compared to seven years prior where I wanted to just bury my head deep in
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the sand or you know high on an island where no one can see me for months
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because you know I was embarrassed uh I think I've come very far so I hope
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my talk today pick your interest um to lean into your own fear explore it use
00:30:39.880
it to your to build your strength um build your not your network and to unlock your potential to find
00:30:47.399
fulfillment um in your work and in your
00:30:53.480
life just a very uh quick recap um of what we talked about
00:31:01.360
today um the first step is to um we need to understand fear we need to recognize
00:31:07.880
we need to lean in be
00:31:13.399
curious then build um Your Inner Strength be brave just face it stepping
00:31:20.760
out of our comfort zone be authentic be yourself be
00:31:26.159
vulnerable Embrace imperfections develop
00:31:31.639
self-compassion and cultivate growth mindset we also need to build a support
00:31:38.480
system we need to build trust and we need to build our support network develop uh resilient remember
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it's a marathon small steps train over and over again and on the other side of fear here
00:31:54.440
are all the things we are going to find oops I went too fast
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um I have additional uh resources um books I read and which like really
00:32:13.200
influence how um I went through my mental marathon training um so I
00:32:21.080
encourage you to um check these out and please reach out to me on LinkedIn is my
00:32:27.799
LinkedIn uh link and uh Cisco is hiring for uh limited
00:32:35.880
amount of role maybe we'll hire a lot more in a couple of quarter uh but
00:32:41.760
please R me if you interested in uh a career opportunity at Cisco I would love
00:32:47.799
to chat with you um and Cisco has been I I don't
00:32:54.240
remember was that like three years three years in a row uh name the best place to work um three
00:33:01.360
or four I don't remember sorry sorry Cisco
00:33:07.840
uh I think that is it thank you
00:33:14.039
for uh joining me in this talk I was terrified but uh with a supported
00:33:21.840
Community I I am confident and and uh I step out of my comfort zone and yeah
00:33:29.080
thank you for supporting me