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RubyConf 2016 - Finding your edge through a culture of feedback by Paulette Luftig Have you ever wished for more feedback from colleagues to help you get better at your job? When’s the last time you offered helpful feedback to someone else? Imagine an entire company fluent in the daily practice of giving and receiving constructive feedback. Would your experience improve? What does a team lose when feedback doesn’t flow? Feedback conversations can be difficult. But giving and receiving feedback pushes us to the edge of our growth potential, where the biggest payoffs occur. Join this session to grow your career by learning how to get real.
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The video titled **"Finding your edge through a culture of feedback"** by Paulette Luftig, presented at RubyConf 2016, explores the importance of establishing a feedback culture within organizations. Luftig defines a culture of feedback as an environment that encourages skillful communication aimed at individual and team development. **Key points discussed include:** - **Definition of Feedback Culture:** A culture where individuals support each other in growing their capabilities through persistent feedback. - **Growth Mindset:** Introducing Carol Dweck's concept where individuals can either have a fixed mindset or a growth mindset, emphasizing the need for the latter in a feedback-rich environment. - **Self-Analysis for Personal Growth:** Luftig suggests ways to identify personal edges through self-reflection and asks questions to help individuals recognize their limits and learning barriers. - **Empathy and Vulnerability:** Highlighting the relationship between embracing imperfections, showing vulnerabilities, and how this influences productivity and learning in a feedback culture. - **Feedback Mechanics:** Providing a framework for effective feedback using the acronym "ASK": Actionable, Specific, and Kind. The discussion includes techniques for giving and receiving feedback thoughtfully. - **The Role of Leadership:** The importance of leaders fostering a safe space for feedback and modeling the desired behavior. This includes using feedback as a means to develop individuals rather than as a tool for criticism. - **Continuous Improvement and Accountability:** The significance of regular feedback mechanisms, such as retrospectives and mentorship, to facilitate ongoing development and openness in communication. - **Coping with Defensiveness:** Luftig discusses managing defensiveness and encourages a culture where feedback is viewed as a collaborative effort. **Conclusions and Takeaways:** - Establishing a feedback culture not only fosters individual growth but also enhances organizational performance. - Cultivating a growth mindset, practicing empathy, using structured feedback frameworks, and engaging in transparent communication are essential for creating a collaborative work environment. - Organizations should aim to view feedback as a positive opportunity for development, closing the gap between personal and organizational growth. Overall, the session emphasizes that the key to unlocking potential lies in creating an environment where feedback is freely exchanged and valued.
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