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Laura Mosher Communication is one of the most difficult skills to master in software development. There are many shortfalls in communication — both written and spoken — that have an impact on how you are perceived. Harry the Hedgehog will uncover some of those shortfalls and how he overcame them. Laura is a software engineer with a passion for clean code and oxford commas. She’s passionate about creating a better world through code, kindness, and understanding. When she isn’t coding, she enjoys rescuing hedgehogs, making things, and playing games. #ruby #rubyconf #rubyconfau #programming
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In 'Harry the Hedgehog Learns You A Communication,' Laura Mosher addresses the intricate but essential skill of communication in software development. She highlights that although communication is often taken for granted, misunderstandings and miscommunications can lead to significant problems in development processes. Laura's talk emphasizes three key strategies that can lead to improved communication: - **Think Before You Speak**: Laura elaborates on the importance of pausing to reflect on one’s thoughts before responding to avoid 'word vomit,' where one speaks without considering the implications. She suggests asking three questions to clarify intentions: What do you want to say? Who are you talking to? How should you explain it? - **Drop the Negatives**: By reframing statements to avoid negative language, one can enhance clarity and minimize misunderstandings. Laura shares an amusing anecdote about a child denying wrongdoing, illustrating how denial can complicate communication. - **Watch Your Impact**: Good intentions do not exempt one from responsibility for the impact of their words. Laura recounts a personal experience following her mother's cancer diagnosis, stressing the need to allow space for processing rather than overwhelming with communication. Throughout the talk, Laura draws on relatable examples, including references to Harry Potter characters, to illustrate her points. The main takeaway from her presentation is the necessity for deliberate and thoughtful communication, especially in professional settings where clarity and mutual understanding are vital for success. She encourages the audience to practice these tips, emphasizing that mastering communication is a gradual process requiring ongoing effort.
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