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Interviewing like a Unicorn: How Great Teams Hire by Chakri Uddaraju, Alaina Percival, Aline Lerner, & Allan Grant - Moderated by Obie Fernandez Every interview you conduct is bi-directional and creating a bad candidate experience means you'll fail to hire the team that you want to work on – you can't hire great people with a mediocre hiring process. The experts in this session have analyzed thousands of interviews and will share how to create a great candidate experience in your company and how to scale your teams effectively. Candidates can use these same lessons to prepare for interviews and evaluate the companies interviewing them. Help us caption & translate this video! http://amara.org/v/G61D/
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The video titled "Interviewing like a Unicorn: How Great Teams Hire" features experts discussing strategies to enhance candidate experiences and improve the hiring process. Moderated by Obie Fernandez, the panel includes Allan Grant, Aline Lerner, Alaina Percival, and Chakri Uddaraju, who share insights garnered from analyzing thousands of interviews. The session emphasizes the importance of empathy during the hiring process and aims to empower both candidates and employers. ### Key Points Discussed: - **The Importance of Empathy:** The panel stresses that empathy should be integral to interviews to create a positive experience for candidates. - **Interview Guides:** Organizations can improve candidate support by providing guides that clarify expectations for interviews. Such guides help candidates showcase their skills effectively. - **Iterative Process Development:** The video emphasizes that creating a successful interview process is iterative. Companies should refine their approaches based on ongoing observations and feedback. - **Candidate Preparation:** The panelists advocate for preparatory calls before interviews, allowing candidates to understand the company’s expectations and process, creating a smoother experience. - **Feedback Mechanisms:** Post-interview surveys for candidates can help organizations gather actionable feedback for process improvement. The panelists suggest the importance of communicating results clearly to candidates. - **Communication Between Departments:** A disconnect between recruiters and technical staff can hinder the candidate experience. Designating a champion from the technical team can enhance communication and accountability. - **Impact of Waiting Periods:** Candidates often face anxiety during waiting periods for interview feedback. Setting clear timelines for decisions can help mitigate this issue. - **Using Technology for Efficiency:** Employing Applicant Tracking Systems (ATS) like Greenhouse or Lever can help track candidates’ progress and enhance engagement through better insights into the candidate experience. ### Important Conclusions & Takeaways: - A positive candidate experience is crucial not only for attracting top talent but also for ensuring successful hiring outcomes. - Companies should approach their interview processes as a selling opportunity and tailor their methods to meet candidates’ expectations and experiences. - Overall metrics for evaluating the effectiveness of hiring processes include candidate acceptance rates, performance post-hire, and feedback from the interview experience.
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