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Keynote: The Ecstatic Organisation by Siddharth Sharma

Siddharth Sharma • December 09, 2022 • Bangkok, Thailand • Keynote

Title: Keynote: The Ecstatic Organisation

In his talk "The Ecstatic Organisation" at RubyConf TH 2022, Siddharth Sharma explores the concept of organizational design through the lens of ecstasy in work environments. He emphasizes the importance of transforming professional experiences from mundane to ecstatic, drawing on personal anecdotes and philosophical insights.

Key Points:
- Defining Ecstasy in Work: Siddharth invites the audience to reflect on what an ecstatic experience feels like, suggesting that work should be as joyful and engaging as play. He shares that many have lost this sense of joy in their professional lives.
- Personal Experiences: He highlights how ecstatic moments occur during collaborations and when witnessing others achieve their potential, using examples from team projects and personal milestones.
- Cultural and Historical Context: The talk references historical figures like the Buddha who sought to understand suffering and happiness, linking these ideas to modern organizational dynamics.
- Tantra vs. Vedanta: Siddharth contrasts Tantra, which celebrates the joy of sensory experiences, with the more detached approach of Vedanta. He argues that organizations can learn from such philosophies to foster joyful environments.
- Practical Steps to Achieve Ecstasy:
- Higher Purpose: Encouraging a sense of mystery and purpose in work akin to mathematical exploration.
- Flow States and Autonomy: He discusses organizational structures that allow for flow states by enabling focus and reducing unnecessary interruptions.
- Communication: The emphasis on clear communication systems is critical, as miscommunication can lead to organizational dysfunction.
- Mindfulness and Consciousness: Advocating for conscious responses rather than reactive measures in organizational processes, promoting a culture of empathy and awareness.
- Rituals and Agility: He stresses the importance of rituals in the workplace that guide attention and focus, advocating that genuine engagement, rather than mere reporting, is essential for effective teamwork.

Conclusions and Takeaways:
- Work environments should strive for ecstatic experiences by promoting engagement, clear communication, and supportive structures.
- By fostering a purposeful and conscious organizational culture, companies can combat dysfunction and encourage joyfulness in professional settings.
- Ultimately, when members of an organization bring their whole selves to work, it leads to profound fulfillment and a collective journey towards ecstasy. Siddharth concludes with a reminder that even simple words can transform into powerful acknowledgments of our shared humanity.

Keynote: The Ecstatic Organisation by Siddharth Sharma
Siddharth Sharma • December 09, 2022 • Bangkok, Thailand • Keynote

A talk from RubyConfTH, held in Bangkok, Thailand on December 9-10, 2022.

Find out more and register for updates for our 2023 conference at https://rubyconfth.com/

RubyConfTH 2022 videos are presented by Cloud 66. https://cloud66.com

RubyConf TH 2022

00:00:17.220 Can you hear me? Super hi! I just want to take a moment.
00:00:22.260 To say how nice it is to be back at RubyConf. We had a couple of pretty trippy years in the middle, and this is proof that we are back to normal.
00:00:33.480 It's really, really nice to be here. Thank you, RubyConf TH, for inviting me.
00:00:42.120 My talk is called 'The Ecstatic Organization,' and it's a discourse on organization design.
00:00:49.079 You'll know soon why I call it a discourse and not a talk.
00:00:54.180 But before that, let me share a little bit about myself. Sorry, I need to get my setup correct.
00:01:03.120 So, a little bit about me: I'm Siddharth. You can call me Sid or SVS. I started off as a Rubyist back in 2008, but I soon got kicked upstairs to management.
00:01:15.299 I've been an engineering manager of some shade or stripe for the last five to seven years.
00:01:21.240 Currently, I'm on sabbatical, which is nice. Feel free to ask me anything about sabbaticals later.
00:01:34.560 Before this, I was CTO at InVideo, CTO at Shadi.com, and I was the founder of a company.
00:01:45.659 I've had the opportunity to study engineering management quite closely.
00:01:51.860 I also write a newsletter at engineeringorg.com, so please subscribe! I'm on Twitter as SVS.
00:01:59.040 Did I mention I write a newsletter? It's brand new and completely uncensored. Once it gets big, I'll start censoring myself, so you can subscribe now for all the juicy and hot takes on engineering management.
00:02:11.039 As an engineering manager, CTO, or engineering leader, I've often asked the question: what should work feel like? So I'd like to ask the audience: what should work feel like?
00:02:24.420 It should feel amazing, right? Does anyone have a dissenting opinion on this? It should feel like play.
00:02:30.660 Yet very often, it doesn't. Am I right?
00:02:42.959 I can't hear you! Oh, I know, we are Rubyists, and we like to trip out at work the whole time.
00:02:49.140 But even the Rubyists have days when work feels like work.
00:02:57.360 Over time, I've developed a preference that work should actually feel ecstatic.
00:03:03.540 There is a method to arrive at organizations where work feels ecstatic. But before we go any further, we need a working definition of ecstasy.
00:03:16.980 Has anyone here ever had an ecstatic experience? Could we have some mics at the back for raised hands?
00:03:30.720 Let's get some audience participation!
00:03:37.440 So, after I joined my former team, we had to do some code digging, and it was really exciting because no one on the team knew what we were doing.
00:04:01.620 That thing was earning money for the company for half a year, but it was unmaintained, and no one really took care of it.
00:04:15.659 A whole new team was thrown at the problem, and it was really fun working together with other disciplines—product people, mathematicians, data scientists—to look into the code and understand how it really worked.
00:04:30.120 It took us the better part of three months, and for the first couple of weeks, we were really early at work and worked long nights.
00:04:43.380 It was fun, and you could really feel at that point that the team was energetic and ecstatic about the topic we were working on.
00:04:49.020 Thanks! Anyone else have an ecstatic experience to share?
00:04:55.979 I'll give you two this time—not a coding one, please. Just one all right!
00:05:08.100 For me, it's when I see people I work with achieving a new level—stepping up in a way they've never done before and reaching their potential.
00:05:14.580 How cool is that?
00:05:31.860 For me, knowing I have four kids, it's actually seeing my eldest, who's now 16, take their music and the others their dance.
00:05:37.919 Just to a level that I could never imagine for myself! So enabling them to be better humans is ecstasy.
00:05:43.979 So, just one more ecstatic experience? Something from your personal life?
00:05:55.680 Not professional, because we'll get to that in my talk.
00:06:06.180 Oh, I'm part of another ecstatic community—static dance! This is what we're always going for. For me, about 45 minutes of deep house is just amazing!
00:06:21.539 So we don't have a definition yet, but we have an idea of what ecstasy feels like.
00:06:37.260 Generally, ecstatic dancers and parents will know that when you dance or hold your kid in your arms, or climb a high mountain, or achieve something professionally, a few things happen.
00:06:45.120 Time and space seem to disappear; hunger and thirst become non-issues, and you forget that you are even there.
00:06:57.440 Usually, there are a lot of emotions involved, and the experience takes over your entire consciousness.
00:07:05.280 Does that sound about right as a description of ecstasy?
00:07:18.240 If you look at the dictionary definition, it says many things, like an overwhelming feeling of great happiness or joyful excitement.
00:07:25.020 There might even be a hint of emotional or religious frenzy or trance-like states.
00:07:30.419 Originally, experiences of mystic self-transcendence are often described.
00:07:36.319 And then, of course, there's the recreational drug aspect.
00:07:42.300 Late Middle English via Latin from Greek extasis means 'standing outside oneself'.
00:07:49.680 This seems to be a defining characteristic of ecstasy: your idea of who you are fades away.
00:07:55.319 This allows for total joy, which takes over your entire consciousness.
00:08:06.540 I want to thank those who shared their ecstatic experiences.
00:08:13.620 I know for a fact that almost everyone in this room has had an ecstatic experience.
00:08:20.400 It's the reason we trekked all the way to Bangkok, paid for this conference, or prepared a talk.
00:08:25.620 It's because we want to relive the joy we felt while programming in general, and Ruby, in particular.
00:08:33.659 You remember those hours spent lost in the beauty of this language, solving problems?
00:08:40.440 Losing all track of time? You worked so much your family started to worry you'd collapse.
00:08:50.640 Yet somehow, the energy never seemed to stop, and you walked around with glazed eyes and a gentle smile.
00:08:58.019 Does that sound familiar? Anyone else feel this way, or is it just me?
00:09:16.320 Now, for those of you lucky enough not to have this experience—congratulations.
00:09:23.779 But over my time, I have seen that this is not what work looks like anymore.
00:09:30.180 Where did that joyful expression of creativity go?
00:09:37.200 How did it become standing around with the same four to ten people asking: 'What are you working on? Are you blocked on anything?'?
00:09:43.540 Not really paying attention when someone else is speaking.
00:09:48.480 We all do Scrum, but once one sprint starts, another one begins.
00:09:55.600 It's like a Sisyphean ordeal of programming where you never seem to reach the end of this stream.
00:10:06.120 Programming used to be simple, but suddenly we have all of these terms: Scrum Master, Sprint Review, Burn Down Charts, Retrospectives, etc.
00:10:14.600 This experience, I'm sure you will all agree, is far from ecstatic.
00:10:21.300 Perhaps this is just 'adulting.' You might say, 'Come on, Sid! When we were programming computers by ourselves, it was different.'
00:10:26.880 But when you have stakeholders and investors, it becomes serious business that cannot be fun.
00:10:39.839 So I ask—does this relate to the parable of Adam and Eve? One day, you are banished from this bucolic paradise.
00:10:45.060 You ate from the fruit of knowledge, and now you've been banished from the garden.
00:10:50.459 You can never get back to that state of innocence and grace.
00:10:55.579 Maybe this is just adulting.
00:11:02.880 I don't accept this. I don't accept that suffering should be part of professional life.
00:11:10.380 A similar question was asked two and a half million years ago by someone who shares my name.
00:11:16.200 This person asked, 'Why does suffering exist? Is suffering necessary? Is there a way out of it?'
00:11:23.220 My talk is essentially about taking lessons from him, his journey, and the journey of others like him.
00:11:30.120 These are people who studied this problem with a very clear eye, extremely scientific in their approach.
00:11:39.540 The Buddha, sitting under the Bodhi tree, found the answer to his question, attaining Nirvana.
00:11:46.740 He described that his suffering ceased; he didn't want to overstate the case.
00:11:54.839 Other schools of Indian thought describe it slightly differently, using the word 'bliss'.
00:12:02.880 But neither cessation of suffering nor joy nor bliss sums up what kind of organization I want to build.
00:12:11.520 Both schools teach you that your senses and mind lie to you.
00:12:17.459 To pierce through the veil of illusion and ignorance, one needs to withdraw from the senses.
00:12:25.260 However, there's one school of Eastern thought that argues otherwise.
00:12:32.040 These senses are given to you to experience the moment. God exists in this moment.
00:12:39.180 And it's through your senses that you will achieve knowledge of ultimate reality.
00:12:46.740 This school of thought is called Tantra, and their language resonates more with me.
00:12:53.400 You can choose any of these approaches depending on what suits you best, but they argue that Tantra smashes the taboo against unreasonable happiness.
00:13:03.840 Wow, that sounds like a life worth living—where you're unreasonably happy.
00:13:10.500 This path is swift, joyful, and fierce, requiring profound commitment and courage.
00:13:16.980 But there’s also a sense of wild, foolhardy, fearless abandon, with total faith in the universe.
00:13:23.760 I'm going to take a small pause now and share a beautiful poem that embodies this.
00:13:30.700 [Reading a poem], a beautiful translation by Stephen Mitchell:
00:15:01.680 Plump apple, smooth banana, melon, peach, gooseberry.
00:15:10.079 How all this affluence speaks life and death into the mouth.
00:15:17.519 I sense it. Observe it from a child's transparent features.
00:15:23.399 While he tastes what miracle is happening in your mouth.
00:15:29.460 Instead of words, discoveries flow from the right fruit, astonished to be free.
00:15:35.660 Dare to say what apple truly is.
00:15:41.639 This sweetness at first: thick, dark, dense.
00:15:50.459 Then exquisitely lifted in your taste grows clarified and awake.
00:15:57.899 Oh, double meaning! Double meaning! Sunny, earthy, real knowledge.
00:16:03.260 Pleasure—exhaustible.
00:16:20.579 This essence of Tantra contrasts the Vedantic path, which ignores objective experiencing.
00:16:28.860 It asks, 'Who am I?' or 'What is it that knows or is aware of my experience?'
00:16:37.140 This takes us away from the objective content of experiences directly.
00:16:43.920 But in Tantra, we go the opposite direction, diving deeply into sensations.
00:16:50.880 Dare to say what apple truly is, and learn to look for the significance of consciousness in every experience.
00:16:56.780 Instead of seeking knowledge, we seek the pleasure of experience—an inexhaustible journey.
00:17:03.480 We have infinite knowledge, and in the Tantric tradition, the pleasure of the senses is the gateway.
00:17:09.660 Eating an apple contains the essence of this trip.
00:17:15.660 These people have something to teach us, for sure. So, let's talk about spirituality.
00:17:22.139 It is often conflated with God, but spirituality is about truth—ultimate truth.
00:17:30.300 And it's about ending suffering and finding the path to ecstasy.
00:17:38.100 At this point, you might ask, 'This sounds like a lot of trouble!' Why do we need to do this?
00:17:46.440 Many don’t realize they’re suffering or see a way out.
00:17:54.300 Some suffer, seeking solace in material comfort, and very few stop to ask if lasting release exists.
00:18:02.880 I propose that ecstasy is as necessary as suffering is unnecessary. Pain in life is inevitable, but suffering is not.
00:18:12.120 Many do not set the goal of making their professional life ecstatic, but if you do, there are paths toward it.
00:18:39.179 Suffering is dangerous. Capitalism, being the dominant political economy, is embodied in organizations.
00:18:47.580 When organizations suffer dysfunction, they cause others to suffer in turn.
00:18:54.420 If we want to fix various challenges our planet faces, we must build more evolved consciousness within organizations.
00:19:02.280 But don't worry so much about the planet; focus on what you want from your professional journey.
00:19:08.640 We know now that suffering is optional and that various paths exist.
00:19:17.160 Let’s get to the trippy bit! How many of you are familiar with Eastern metaphysics?
00:19:23.520 Any Indians here? Okay, shame on you!
00:19:35.760 Eastern metaphysics is pretty trippy. We're going to discuss embodied consciousness and organizational consciousness.
00:19:43.740 You are not a body with a brain and eyes and consciousness.
00:19:50.460 You are a collection of energy fields. The ecstatic dancers among us might recognize these as chakras.
00:19:59.940 This collection of energy fields comes from the universal source of energy, hallucinating a body and a world.
00:20:06.840 The ego objects itself in space, suffering, and generating karma.
00:20:12.060 This process is unconscious and perpetuates the cycle of suffering.
00:20:20.400 To break out of this, there are several paths: the Buddhist path, the Vedantic path, the Tantric path, and more.
00:20:26.640 Self-awareness leads to a dissolution of the ego and resultant ecstasy.
00:20:36.720 Why does this happen? You, as your ego, are four layers removed from universal consciousness.
00:20:42.900 In Eastern metaphysics, thoughts think you; you don’t think thoughts.
00:20:49.920 One day, someone asked the Buddha where thoughts come from, and he said: 'If an arrow were pierced in your heart, would you ask where it came from, or would you be trying to get it out?'
00:21:09.060 Clearly, thinking, regarded highly in the Western rationalist worldview, has a different standing in Eastern metaphysics.
00:21:21.330 Every thought that has been thought appeared in the universe, attaching to something in you.
00:21:30.600 There are layers: universal consciousness, your embodied consciousness (chitta), intelligence (buddhi), ego (ahankar), and mind (manas).
00:21:37.860 Thoughts can rise to become conscious thoughts in your mind, but processing layers can drain your energy.
00:21:45.540 To reach the source, turn off these processes and access unfiltered reality.
00:21:55.320 What they call ultimate reality or supreme truths are the key in Eastern metaphysics.
00:22:01.920 In essence, you are already ecstatic; you just forgot.
00:22:10.020 And the way to return to ecstasy is not to do more, but to do less.
00:22:17.520 Both the Buddhist and Vedantic traditions have an eight-fold path.
00:22:24.420 We’ve learned how consciousness creates our sense of self, and now we can talk about organizational design.
00:22:32.520 Like a human embodies consciousness, an organization also embodies its own consciousness.
00:22:39.419 An organization can be thought of as a collection of energy fields, gifted by its members.
00:22:46.320 It lives within other energy fields: legal systems, financial systems, cultural systems, etc.
00:22:53.640 Organizations hallucinate their culture and DNA.
00:22:59.820 We need to find analogues for the eight-fold path to run an organization so it becomes self-aware and ecstatic.
00:23:06.840 The first ingredient to achieving this is a higher purpose, a sense of great cosmic mystery we are slowly uncovering.
00:23:14.260 Those who delve into infinite sciences or mathematics find there is a great mystery at play.
00:23:21.140 Words like 'sacred' and 'divine' come up frequently, and many quotes from scientists and musicians reflect this.
00:23:27.480 As computer programmers, our craft can be likened to a branch of mathematics. Mathematics is the language that God writes the world in.
00:23:42.240 We should stop regarding our work merely as exchanging lines of code for money, but rather as steps in the greater mystery.
00:23:54.420 Computing is organizational structure that brings order against the chaos.
00:24:00.120 I have often tried to introduce this perspective to my work.
00:24:05.580 In a professional context, you might choose how much to use words like 'sacred' and 'divine,' but I enjoy seeing programming as a key to the mind of God.
00:24:12.540 Meditation forms a big part of this eight-fold path, allowing one to recognize the ego's functioning.
00:24:19.740 This awareness allows the ego to dissolve.
00:24:26.520 However, when we say an organization needs to meditate, it doesn’t involve guided meditations or rooms.
00:24:32.880 We're talking about the organization consciously assessing its thoughts.
00:24:42.480 A few things we can do: firstly, enable flow states. Very few get a full, uninterrupted day to work.
00:24:50.880 In the past, I worked to clean up people's calendars, granting them focus time.
00:24:57.120 Additionally, architect the organization for autonomy. If teams continually bother each other, people will be interrupted.
00:25:05.280 No organization structure is perfect, but occasionally, you'll achieve an ideal state where teams can be fully autonomous.
00:25:11.640 They can develop one mind without disturbing others.
00:25:18.600 Another target should be reducing parallelism. Working on too many tasks at once makes it hard to focus.
00:25:26.520 We earn pay for the quality of our decisions, which improves with focus.
00:25:33.700 Also be mindful of Conway's Law, which states the system creating software mirrors the organization's structure.
00:25:40.800 To change the structure, you need to modify the software architecture enabling that change.
00:25:45.960 Systems architecture affects autonomy, focus, and flow. Organizations should be sensitive to how their structures influence design.
00:25:53.640 Fast feedback loops also encourage flow.
00:26:02.220 Those who do Test-Driven Development (TDD) know that long tests break programming flow.
00:26:09.180 A state of flow often leads to a sense of accomplishment at the end of the day—ecstasy, to use that word again.
00:26:17.520 It's also vital to ensure everyone understands the business impact of their work through dashboards.
00:26:27.000 Feedback loops shouldn't have to go through the data or product organization.
00:26:35.900 The individuals responsible for specific business value should get feedback immediately.
00:26:44.700 As an organization, the focus is essential. Meditation aims to sharpen focus.
00:26:52.800 At every place I've worked, I advocated for doing fewer things, but doing them better.
00:27:00.420 Often in professional environments, there's a lot of fake work.
00:27:07.740 A CEO may think something is significant; someone in a competitive role may initiate tasks that may not resonate.
00:27:14.500 Organizations should only capture that which is genuinely important.
00:27:20.940 Just as meditation requires courage, having clarity requires effort in a busy environment.
00:27:27.009 Lastly, meditation allows stepping back from the flow of thoughts and tasks.
00:27:32.767 Meditation invites moments in which the body is checked in, not just intellect.
00:27:39.400 Many engineering leaders only check in with direct reports, missing broader engagement.
00:27:46.660 It's critical to check in with the whole organization, even at larger scales.
00:27:54.200 You need to observe the entire work, not just part of it.
00:28:01.500 The best way to do this?
00:28:08.560 Through a variety of methods: one-on-ones, town halls, cadence meetings.
00:28:15.260 Meditation allows for bottom-up thinking and organizational intuition.
00:28:23.300 Your gut’s responses are crucial to an organization's health.
00:28:30.680 You need systems that bring this embodied knowledge to the leadership's conscious mind.
00:28:38.320 In short, stay connected with the entire organization.
00:28:44.800 Pranayama is another aspect of the yogic path, signifying breath control.
00:28:51.860 For organizations, the equivalent of breath is information.
00:28:58.440 Organizations inhale data, transforming it into information and exhaling value.
00:29:05.000 Miscommunication could lead to misinformation.
00:29:11.160 Just as people can breathe wrong, organizations can fail to process information correctly.
00:29:18.000 Information pollution includes poor communication architecture.
00:29:23.580 For instance, being on Slack all day implies faulty communication architectures.
00:29:30.660 We need to set up better communication systems.
00:29:37.700 We must also be mindful of our dashboards. Companies often have chaotic metrics.
00:29:45.240 No two people can come to a consensus about particular metrics.
00:29:52.560 So we need to improve how we consume information.
00:29:59.460 And we need to process data consciously to energize the organization.
00:30:06.060 Right action is not a reaction to triggers.
00:30:13.020 You're responding consciously to events, and recognize how unconscious reactions cause trauma.
00:30:20.380 Organizations often create processes born from trauma.
00:30:25.720 Rather than relying on these reactive processes, empower conscious responses.
00:30:31.020 In mindfulness, you are aware and embody insight.
00:30:37.460 Ritual, however, is not about performing actions mindlessly.
00:30:43.860 It should guide your attention and enhance focus.
00:30:50.580 A daily stand-up isn't merely about reporting blockages; it's about paying attention to what's on priority.
00:30:57.180 The stand-up should only be effective with genuine engagement.
00:31:02.900 Agile scripture is merely a finger pointing at the moon; we shouldn't focus solely on the finger.
00:31:10.020 Instead, be aware of where that finger points.
00:31:17.780 Agility encourages consciousness and leads you to the next important step.
00:31:24.540 Revisit your processes and discard those that don’t serve you.
00:31:32.660 It's not difficult; it’s remarkably simple.
00:31:38.820 Just be conscious and bring your heart to work.
00:31:45.440 There is no ecstasy, joy, or fulfillment without your whole self being present.
00:31:52.480 If you deeply care for your team members and the outcomes you deliver, everything I shared will naturally resonate.
00:32:00.960 With that, I'll say the next word with great consciousness.
00:32:09.039 This word is said billions of times daily in India, signifying a salute to the Divinity within.
00:32:15.159 Even a simple word, when said consciously, transforms into a prayer. Thank you, and namaste.
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