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bye
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for the third for the last few months
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I've been working on a product that's
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called calico com that is online travel
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agency we've reached so far a lot of
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markets over the world but there's some
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markets that are particularly hard to
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reach particularly hard because of the
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rise differences that we people so
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English centered and and like the
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Western culture centered are not aware
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of one of these markets is China and
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there are a few things that you have to
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consider if you want to launch your web
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application China first is the script as
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we know Chinese language doesn't use
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Latin alphabet and this case some
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unexpected consequences first of them is
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that there is a high probability that
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users on your website cannot input their
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name if it's not possible to write it in
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Latin alphabet in Latin script and it's
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not only the Chinese characters cause
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problems because there are many other
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languages that do not use Latin script
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another issue with it is the design of
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your page let's look at the defense that
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we are using very often to emphasize
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some content on your website you use
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bold font or italic font and the it
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works even if the font is if even if the
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font is very small but with Chinese
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characters for example as you may see on
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the right there are no italic font at
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all and the bold font if they are small
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they make it very difficult to
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distinguish one character from from
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another it it forces you to design page
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different way to emphasize text by
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manipulating color or size but not but
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making the phones bold and it's not only
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about China and Chinese language there
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are more than 45 countries in the world
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that do not use Latin script at all even
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without China it's hundreds of millions
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of people that could your potential
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users your potential customers but
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you're not trying to reach them another
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thing is websites so if you think about
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the biggest web sites under internal to
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think about Google and and Facebook and
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maybe YouTube some some websites and
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products allow users
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only to register via social networks
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like Facebook and Twitter but guess what
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all these websites are banned in china
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so 1.3 billion people cannot login to
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your website because you're so centered
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or on these products instead Chinese
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market has lots of local products that
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are not smaller because baidu local
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google has more than billion users youku
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local YouTube has more than half a
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billion users so these products are used
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to share knowledge are used to
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communicate are used as a platforms just
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as we use Facebook or Twitter the same
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happens with lots of other countries for
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example in Russia or Brazil facebook is
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not the most popular social network
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there are local networks that are much
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more popular the problem number three
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are payments if you implement payments
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on your website most probably you allow
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these three methods and once again guess
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what in China it doesn't really work
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because most most of payments more than
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fifty fifty percent of online payments
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go through this product called alipay
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it's created by Jack Ma the owner of
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Alibaba and it's once again not only
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China for example in Russia or Poland
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people do not really trust credit cards
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they have local way of payments that
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they prefer to use so once again
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hundreds of millions of people could use
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your website only if you tried a bit
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more to target it to them the last
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problem is the internet speed there is
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there is really no reliable data
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information about what is the average
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speed of the internet in various
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countries if you for example use Okla
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they will they will tell you that china
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chinese internet is on average 31
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megabits so it seems great but then
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you've then you realize that this is
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only internal transfer so this shows you
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what is the speed from your computer to
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the nearest server inside China but then
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there is the great Chinese firewall that
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duplicates every single request so that
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Chinese government can analyze it and
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maybe censored a the content that's
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going back so Chinese in turn
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is extremely extremely slow and you
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should adjust your website so that
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people from China may use it at least
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more a bit more comfortably so maybe you
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can launch or use CDN in China maybe you
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can use server for example in Tokyo
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instead of Singapore because there are
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submarine cables going from china to to
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Tokyo that are that are faster than then
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to Singapore so the conclusion of my
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talk is that going international is
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easier than ever thanks to internet but
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going global is still a big big
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challenge that lots of us underestimate