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Mobile Value Added Service (VAS)

Gautam Rege • August 26, 2010 • Earth

The video features Gautam Rege, CEO of Josh Software, discussing Mobile Value Added Services (VAS) at the LoneStarRuby Conf 2010. The presentation emphasizes SMS as a critical component of mobile VAS and highlights its significance, especially in regions with limited internet access.

Key Points Discussed:
- Introduction to VAS: VAS enhances the core value of mobile communications beyond standard voice calls, including services like SMS, MMS, GPS, and more.
- The Importance of SMS: Despite the proliferation of smartphones, SMS remains a vital communication tool worldwide, particularly in areas without reliable internet access.
- Historical Context: The use of SMS in humanitarian responses, such as during the 2002 famine in Malawi, demonstrates its ability to facilitate quick data collection and improve response times.
- Challenges with SMS Services: Vendors for bulk SMS can differ significantly in their offerings, leading to challenges when selecting the right provider based on technical specifications and compliance.
- Introduction of Splat: To tackle the complications of vendor-specific APIs, Rege introduced Splat, a library designed to standardize SMS sending processes across different vendors, easing the burden on developers.
- Future Developments: Splat aims to simplify SMS integrations and potentially include advanced features for data analytics to derive insights from SMS data, enhancing business decision-making.
- Support for Developers: The importance of robust documentation and user support for developers using Splat was emphasized, fostering a better user experience in implementing SMS functionalities.
- Concluding Thoughts: The video wraps up by reaffirming SMS's role in mobile VAS and encouraging businesses to adopt this technology to improve outreach and communication strategies.

Mobile Value Added Service (VAS)
Gautam Rege • August 26, 2010 • Earth

LoneStarRuby Conf 2010

00:00:00 Hello everyone, I want to start by telling you a little bit about myself. I have been involved in this industry for quite some time now and have a deep passion for software development. My name is Gautam Rege, and I am the CEO of a company called Josh Software.
00:00:12 We believe that programming is an art form, and we are based in India. Our mission is to create impactful software, which we like to refer to as masterpieces. For the past three years, we have been focused on delivering high-quality services and products to our clients.
00:00:26 Today, I will be discussing Mobile Value Added Services, often known as VAS. This refers to any service that enhances the core value of mobile communications, often classified into various categories like SMS, MMS, and mobile internet services. Essentially, anything that goes beyond standard voice calls can be termed as a mobile value-added service.
00:01:01 The reality of mobile communication is that every cell phone service has some sort of facility for messaging. For instance, SMS and MMS are staple offerings in mobile services, but there are additional services such as GPS, emailing, and IPTV that also fall under the umbrella of value-added services. However, today we will primarily focus on SMS as a value-added service.
00:01:29 Smartphones have become ubiquitous, and while that’s great, they also carry some challenges. When using SMS for mobile data services, we often face restrictions due to network requirements, such as needing at least a 3G spectrum to access applications and services effectively.
00:01:51 In India, for example, the 3G spectrum was auctioned off for a staggering amount, highlighting the financial barriers some face to use mobile value-added services. Despite the hype surrounding smartphones, SMS still garners a global reach, especially in areas where internet connectivity may be limited. In such regions, SMS remains a reliable way to communicate and share information.
00:02:36 The history of SMS as a value-added service can be traced back to when countries facing humanitarian crises turned to mobile technology for assistance. A notable example is from Malawi, where in 2002, during a famine, aid organizations used SMS to collect vital nutritional statistics on children, significantly improving their response time compared to traditional methods.
00:03:11 This new approach allowed for immediate reporting and response, showcasing that SMS can facilitate efficient data collection and analysis. As a result, SMS-based systems have been implemented globally to address various issues, proving that SMS can play a significant role in infrastructure and humanitarian efforts.
00:03:47 Today, we see that mobile value-added services are critical, especially in countries with limited internet access. By utilizing services like SMS, organizations can expand their outreach and ensure that their messages reach people effectively, regardless of their connectivity issues.
00:04:36 It’s important to note that while SMS is widely available, selecting the right vendor for sending bulk SMS can be challenging. Each vendor has different offerings, and it’s essential to understand the legal and regulatory landscape, along with the technical specifications they provide.
00:05:00 For successful implementation of SMS services, it's crucial to evaluate the vendor’s offerings based on their support for various protocols and their ability to deliver on time. Some vendors might offer complex APIs, while others provide straightforward interfaces, so it’s vital to pick one that aligns well with your project needs.
00:05:51 We chose Clipatell for our bulk SMS needs, but I want to emphasize that with each API, you may face uniqueness and variability. For example, every vendor has different specifications for sending bulk SMS, and if you change your vendor, adapting to their process can become cumbersome.
00:06:29 This led us to develop a library called Splat, which facilitates easy vendor switching by providing a consistent interface regardless of the underlying vendor. With Splat, developers can focus on building features rather than getting bogged down by vendor-specific APIs.
00:07:11 Splat's approach is practical; it allows you to manage the sending of SMS effectively by abstracting the complexities behind every vendor's API—helping to standardize formats and simplify data handling across different gateways.
00:07:47 As we continue to enhance Splat, we aim to integrate with more vendors and create a seamless experience for sending SMS across different geographic locations. By providing developers with the tools needed to manage SMS functionalities, we hope to facilitate their applications to reach broader audiences.
00:08:21 Moreover, as we develop our system, we focus on creating solid documentation and user support to help developers leverage the capabilities of Splat effectively. This library aims to remove technical barriers, allowing developers to implement SMS functionalities without extensive technical expertise.
00:09:04 As a demonstration, we often conduct live sessions where users can see Splat in action. For instance, in a recent demo, participants were able to register their phone numbers and receive SMS messages sent through our system.
00:09:40 This hands-on approach helps illustrate how straightforward it is for users to implement SMS capabilities in their applications using Splat. We believe that by making the SMS sending process simple and customizable, we can enhance user experience significantly.
00:10:23 Future developments of Splat will also focus on ensuring that it can handle more complex tasks, such as providing business insights through SMS data analytics. The goal is not only to send messages but to gather meaningful data that can further inform business decisions.
00:11:10 In conclusion, SMS remains a powerful tool in the realm of mobile value-added services. It’s essential for businesses and organizations to adopt this technology effectively to reach their audience and provide timely information.
00:11:50 As we continue to develop Splat and enhance its features, we encourage everyone to explore the possibilities offered by SMS technologies, as they can be immensely beneficial when deployed thoughtfully.
00:12:30 Thank you for your attention, and I look forward to any questions you may have regarding mobile value-added services and how we can help you integrate SMS capabilities into your projects.
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