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RubyConf 2018 - The Games Developers Play by Andy Croll We all play games. Not video games, but the “games” of communication and power between humans. Even the most rational of us may be unaware of the drivers of our behaviour and the impact it has on our ability to work well with others. Find out how an awareness of our state of mind, our biases and the dynamics of human communication can help us to understand each other, ourselves, and build better software.
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The video titled 'The Games Developers Play' presented by Andy Croll at RubyConf 2018 focuses on the often unconscious 'games' we play in our professional interactions, particularly in the software development industry. Croll discusses how an awareness of our emotional states, biases, and communication dynamics can significantly improve our ability to collaborate effectively. Key points discussed include: - **Understanding Human Behavior**: Croll underscores that even rational individuals may not fully grasp the drivers behind their behaviors and how these affect teamwork. - **Generational Gaps in Development**: An anecdote about senior developers reflecting on the foundational skills of new entrants to the field illustrates the frustrations related to differences in learning curves and job preparedness. - **Haidt's Metaphor for Reasoning**: The speaker references psychologist Jonathan Haidt's view that human reasoning is often a tool used to justify our emotional instincts rather than achieve objective truth. - **Transactional Analysis**: He introduces the concept of Parent, Adult, and Child dynamics in communication, illustrating how fluctuating roles can complicate interactions between colleagues. - **The Drama Triangle**: Croll explains how the roles of Victim, Persecutor, and Rescuer can lead to unproductive workplace dynamics, suggesting awareness of these roles can foster healthier communication. - **Being Aware**: He emphasizes the importance of self-awareness and emotional intelligence in managing interactions and conflict resolution, urging attendees to move from blame to proactive engagement. - **Team Dynamics**: Croll argues for upholding a healthy team dynamic and fostering collaborative communication to enhance workplace culture. - **Encouragement for Self-reflection**: He encourages individuals to reflect on their emotional landscapes and how they can contribute positively to their teams. In conclusion, Croll advocates for a culture of understanding that values communication and emotional awareness among software engineers, promoting a collaborative approach to software development. By redefining how we engage with one another, we can transform our workplaces into more supportive environments that nurture both technical and human connections.
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