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All right, good morning! My name is Jeff Casimir. I started a company called Jumpstart Lab, and this is a talk called 'There Are No Tests.' It's about testing and rescue projects.
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Yesterday, I had to buy some of your favor with cupcakes. I hope it worked. I wanted to inject a little happiness into the room because this talk is a bit of a downer. Consider it my happiness offset; we were happy, and now we can bring you back to normal.
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It's going to be a little serious here. If you write software, you have probably written crappy software. Ryan, when was the last time you wrote crappy software?
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Thank you! If you don't write crappy software or you don't think you write software that is crap, the bad news is you will. You must be writing it today.
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Your bad software becomes someone else's problem. Maybe that’s after you get fired and someone else comes in to take your place, or maybe it’s future you six months from now, looking back and asking, 'What was I thinking? Why did I do it that way?'
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And if you haven't done this yet, you will. I do it frequently. I look at things I've used to teach people and things that I've written, and it's just like, 'Oh God, no.' Projects go wrong, but that doesn’t mean they can’t be turned around.
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In writing software, we have a unique privilege that most professions would love to have. If you were a doctor, imagine what it would be like to ensure that your cure would fix your patient. Medicine is mostly about trial and error.
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They have these ideas, things that have worked six out of ten times. They try it and hope it fixes you, but there's a decent chance it won’t work.
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In software, you have the privilege of ensuring your work succeeds. Yet, many of us throw that privilege away.
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This is a quote from my friend Joe Br who I heard planted his sister here somewhere as a spy. I think it links back to what Michael mentioned yesterday about software architecture reflecting the people behind it.
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Projects that go wrong are rarely due to technical reasons; it's usually people reasons. The technical problems become a symptom of deeper issues.
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So, tech solutions alone can’t fix these problems. We can’t fix people by writing tests or by migrating them to the latest version of Rails, even though that may seem like it could work.
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However, having a structured approach can guide us in a positive direction and help set us along the right processes.
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Let’s talk about these rescue projects. There is a perception that rescue projects are for those who couldn't get better projects.
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It's as if people think, 'Oh, no funded startup wants to hire you to build their app. Here, take this previously funded startup and try to make it stop crashing.'
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The truth is rescue projects are some of the most noble projects. I believe they are the hardest.
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When you go into a fresh application, you have the chance of being successful from day one. When you enter a rescue project, day one is going to be ugly.
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No one brings you in because everything is cool; they want to call it a rescue because everything is not cool. Day one is going to be ugly, and so will day ten.
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Hopefully, month ten will get better, but you go in knowing it sucks, and that’s okay. Life is not about doing easy work.
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Rarely will you look back and say, 'Man, that job I did was easy, and that was the best work of my life.' Instead, we'll look at the challenging work that made us question what we do and how we do it.
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Those are the projects we’ll be proud of.
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When I started my professional career, I began with Teach for America. I wanted to get into teaching and decided that I could teach at the private high school I attended.
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They would have taken me, but I chose to go to a place where others were unwilling to go—trying to tackle the problems, challenges, and failures.
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With rescue projects, you are making the same choice: to go into the fire, push back, and be stronger than those who came before you.
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So, seek challenges because life is not a Greenfield; you can’t just burn it down; you rescue.
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Step one of a rescue project is not to rm -rf star. You have to get in there and understand why it went wrong.
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Fixing complex systems is much harder than starting new ones. If you want to be a programming hero, you must tackle rescues.
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The first thing you need is expertise. A novice cannot fix a project that is on the wrong path.
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You need the ability to break down complexity, fix architecture, and understand how code and business interact.
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If you’ve been programming for six months, you can’t do those things. After three years or five years, you might start to develop that ability.
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You also need passion; you have to love what you do. But more than that, you have to love people.
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That is not something we necessarily excel at in software development. You've got to understand you're dealing with a people problem.
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The software is a symptom of a people problem, and you have to enter the project caring about the people involved.
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I care about your business, and I will help you succeed.
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It's like believing in the change you can make in the world.
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Lastly, you need determination. In Teach for America, we talked about the relentless pursuit.
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That was always the quote: relentless pursuit.
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I remember my second day teaching third grade, sitting in the classroom and crying at 22 years old, wondering, 'What have I done with my life?'
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But I came back to that principle of relentless pursuit and told myself, 'Nothing can break me.'
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In a rescue project, you will deal with frustration. Frustration from the code you wrote, the code someone else wrote, or the people who have been scarred by past developers.
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If you don't have that relentless pursuit ethos, you'll give up.
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Now, let's discuss goals. Once you decide you're going to tackle a rescue project, you need to set goals.
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An expert without goals, without a plan, is like debt. Without measurable goals, success by definition is impossible.
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You would never know when you've achieved success; you'd just stop at some point and think, 'Oh yeah, this seems good.'
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So, the only way to succeed is to set measurable goals and then measure them.
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You're entering a jungle when you walk into a project that you know is a mess. Without direction—the guiding light of measurable goals—you will walk or code in circles.
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In the big picture, there are three possible outcomes.
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First is failure. If a rescue project fails, there's a temptation to say, 'It sucked before I got here; it didn’t work out. It probably wasn’t my fault.'
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But there’s more to it. Many of these projects involve massive companies with billions of dollars, and it doesn’t matter.
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But a lot of projects get into rescue status because they scraped together every dollar they had to invest in that project.
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They couldn’t afford to hire experts, so they went with someone in their basement, pleading, 'Please, this is my dream, but it’s now going down the drain.'
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When a project fails, it’s not just about software getting tossed aside; it’s about lives, confidence, jobs, and families that are impacted.
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The second outcome, and perhaps the most common, is survival. This state is stressful; it’s full of uncertainty and mistrust.
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It's like saying, 'Oh yeah, it kind of works. It’s staying up. Okay, but it's no way to live.'
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A survival project is where you get text messages late at night saying, 'Oh my God, everything is down.'
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You can keep it going; keep putting foil on the ball, but you're not making real progress.
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The third possibility is thriving: success, profit, happiness, and trust.
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Imagine the new things that can come from a truly thriving project: making money, happiness, and harmony.
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Everyone says, 'Can we hire you to do more things?' What do you want to build? Can you imagine that?
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There was a sad quote I came across a year ago at a business conference about customer feedback. It said, 'Get quotes from your customers early in the project; that's when they're happiest.'
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Damn! Is that really the standard we are setting for ourselves?
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Can we look back at our projects and think about how at the beginning everyone was excited? But by the end, it felt like a nightmare.
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Progress is about goals, but goals mean nothing without assessment. Being agile doesn’t mean having no plan.
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Instead, it means constantly correcting course, heading toward the guiding light of your goals.
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You can’t change course without new information. If I'm trying to get somewhere, I check my map and then walk, but there's a risk I might get lost.
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It’s much more likely to succeed when I'm following my phone's GPS, gathering constant information to change direction.
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So how do you measure progress? The first benchmark is code coverage.
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Coverage is definitely a flawed benchmark; it’s somewhat artificial. You can pump up code coverage, but it's rare that a project has good coverage and bad tests.
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However, I never say, 'Oh, this code is too covered.'
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Where it gets interesting, and I don’t think many people focus on this, is the metrics of velocity—both of new features and fixes.
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How long does it take for a new feature to be added? When we do estimates and say a feature is worth three points, how often is that estimate accurate?
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If everything we're estimating at three points takes five points of time, our progress isn't indicative.
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As the software project deteriorates, velocity slows down. That is a rare occurrence; however, in a rescue project, you have the chance to speed it up.
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You can do this because complexity is likely already quite low.
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We're fortunate to have amazing tools. I credit Seattle RB for their work in this area.
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They have built terrific tools with Metric Fu, Flog, and others that provide these valuable insights.
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But if you have a method that is scoring very high complexity, you need to dig into why that is happening.
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Faults: what percentage of your users encounter a fault? How about the percentage of transactions that meet that criteria?
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That is often overlooked. Your response time is measurable, but response quality is tougher.
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If you are Google, response quality might mean that when someone searches, how frequently do they search again?
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When someone uses our feature, do they get what they expected? That's something to explore.
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Finally, the most significant metric is value—whatever your business domain is, including signups, sales, and more.
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If you measure all those aspects, you can see progress over time.
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But none of this is possible without breaking the cycle. Projects don’t move towards order; they tend towards chaos.
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They tend towards complexity, like the graph Michael showed, with 80 billion metric nodes interconnected.
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Just changing the developer isn’t sufficient to guarantee success.
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The client needs to be committed to making changes too.
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There's an interesting book called 'The Clean Coder,' written by Bob Martin, which explores professionalism.
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It analyzes language use, particularly the word 'try.' This word signifies a lack of commitment.
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When dealing with a rescue project, you are approaching damaged people.
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Clients may want to waste your time because they don’t know how to write effective bug reports.
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If you normally contact clients once a week, consider doing it once a day with rescue clients.
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For example, every week, developers at Envy Labs, down in Florida, send screencasts of features they've built.
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Such communication can be reassuring for clients—allowing them to see continual progress.
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All that matters is building trust with clients and proving that their success is your goal.
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Discipline and trust: trust comes from expertise and consistent application.
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Clients need to see you actively working, which breeds confidence.
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They believe you when you say changes need to occur, such as switching cloud providers for more efficient I/O.
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When you earn their trust, clients often turn into advocates, which is beneficial for any business.
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If I am comfortable in a project, I need to know those key principles.
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There are many aspects of the project where I can be flexible, but I must insist on measurable gains.
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I see a commonality in struggling projects is deployment. If a project can’t be deployed with one command, that should be a priority.
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Deployment isn’t just about getting features out; it represents communication with clients and stakeholders.
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The more you deploy, the quicker the feedback loop, and the quicker you can adjust and succeed.
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As my friend Brian says, I’d suggest deploying often—it shows clients that progress is being made.
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If you say you’ll deploy in three months, it’s unlikely to work. Monitoring becomes crucial.
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Monitor runtime, value, coverage, and complexity. Monitoring becomes routine, like part of your deployment process.
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If you can't consistently generate data about your project, you are not collecting crucial metrics.
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Now, let’s talk about tools, strategy, and clients.
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Without tests, long-term success is improbable. I won’t say it’s impossible, but it is highly unlikely.
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Professionals need to do professional work. Tests are not just about validation.
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If a person asks, 'Why should I write a test?' because they can manually click through and see it work, that’s misguided.
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Yes, it worked at some point, but that does not mean it’s reliable.
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You must consider whether adding a new feature will disrupt existing features.
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This common sense does not imply that everything will continue functioning without problems.
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There’s a rule of thumb: projects spend about 30% of their time constructing and 70% on maintenance.
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Testing does impede construction. Unless you are highly proficient, you probably produce software slower than someone who doesn’t test.
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However, the long-term maintenance will be exponentially more manageable.
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The most deficient code we write is often intentional neglect.
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Our worst programs become neglected because they were never meant to be used past today.
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When you look back, you’ll wonder, 'Why did I write such carelessly?'
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There are no miracles when it comes to writing automated tests.
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Clients will most likely not suggest dedicating a month just to write tests.
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Progress comes gradually through small steps. Projects are built or destroyed, one commit at a time.
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If your project lacks tests, consider that every test you write increases the amount of tested code.
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So, you should focus on being a developer you’d want to work with.
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Fixing one tiny issue and writing a test for it can lead to progress for tomorrow.
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To ground this in reality, let’s talk about practical steps in the context of Rails apps.
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If you’re working on a rescue project, some easy first steps involve testing relationships.
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Many people avoid testing relationships because they think testing Active Record basics.
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In reality, you need to confirm that one Active Record object relates to another, which differs from testing the core of Active Record.
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Testing validations can also be pivotal. Many bugs arise early in the data lifecycle.
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Testing calculations, particularly in models, can quickly clear up what’s happening.
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There’s also a mixed love-hate relationship when it comes to testing helpers.
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These are also quite easy to test!
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The concept of refactoring for understanding means looking at code not just for quality, but rather to see how different parts are affected by change.
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You can pair manual testing with code extraction.
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You find complexity, test it manually, and extract components so that you can validate what remains.
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Comment-driven development means commenting out code to ensure that when you break it, you can test the breakage.
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Once you determine what breaks, do not uncomment the code; continue to utilize TDD principles while building.
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This will allow you to examine concerns that may not have appeared before until you start building.
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Rescue projects often involve firefighting. They don’t find you when things are going well; they come to you when everything is crashing.
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So, your process must balance firefighting with long-term investments.
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If you're constantly fighting fires without investing in the system, you’ll be stuck in that cycle forever.
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Problems stem from misunderstandings. No one sets out to create complex code.
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Complexity arises as you pile on guards, if-conditions, and more.
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If you're feeling overwhelmed, write tests for the most critical functionality and pending tests to denote future work.
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Pending tests act as documentation and provide context for future adjustments.
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Now, let me ask you a question: when a stakeholder reports a bug, how many emails does it typically take to fix it?
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Usually, you get the email saying, 'It’s broken.' And when you ask for details, it’s like pulling teeth.
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There’s a clear communication problem here. What if we standardized bug reports so that they were more efficient?
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By teaching clients to articulate their issues in a structured format, they might provide information that’s easier to use.
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If you had a template for bug reporting, how much smoother would problem resolution be?
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Treat bug reports as integration tests; they should provide valuable insights.
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In conclusion, rescue projects require courage to solve tough problems.
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Set measurable goals, as that’s essential for success.
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Avoid repeating the mistakes of those before you.
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Work incrementally, concentrating on small, manageable steps.
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Remember that fires represent weaknesses, and resolving them makes your project stronger.
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By saving a project, you’re not just saving a product; you’re saving jobs, money, and potentially, the world.
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My name is Jeff Casimir, and at my company, Jumpstart Lab, we teach the best Ruby on Rails training courses on Earth.
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And as for my Twitter handle, you can't have it; it’s only two letters!
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Do I have any time left? No? I’m already over. Who needs a break?
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Got to stretch a bit. Any questions, objections, or thoughts?
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I know you probably put the hate on Twitter, so feel free to share there.
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I wish I could say it was that simple, but often, clients send lengthy email chains regarding bugs.
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It’s a complex issue, but I'm glad we’re engaging in this conversation.
