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Rocky Mountain Ruby 2017 - Trust Me by Adam Cuppy
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In the talk titled "Trust Me" presented by Adam Cuppy at the Rocky Mountain Ruby 2017 conference, the main theme revolves around the importance of trust within teams and how it contributes to creating certainty in a collaborative environment. Cuppy, a representative from the consultancy firm Zeal, emphasizes that while trust cannot be guaranteed, it can be fostered through intentional actions and processes. **Key Points Discussed:** - **Trust as a Fundamental Component:** Cuppy argues that trust is vital for working in teams, particularly in the context of software development where teams often work on various projects. - **Certainty and Intention:** The speaker introduces the concept of "certainty" as it relates to trust, stating that the only thing of true value is the certainty that something will happen. He calls for an intention-focused approach rather than relying purely on compliance. - **Personal Anecdote:** Cuppy shares a personal experience of presenting an improvised talk at RubyConf Australia, where he took a risk with a new format. This anecdote illustrates how taking risks with trust can lead to positive outcomes. - **Fear and Compliance:** He discusses how fear can make one hard to please but easily disappointed, impacting trust. The transition from a compliance mindset to a growth mindset can enhance team dynamics. - **Feedback Loops:** The importance of feedback cycles is highlighted, where shorter cycles can reduce uncertainty and foster a trusting environment. Cuppy emphasizes the need to measure growth rather than strict compliance to empower teams. - **Agile Principles:** Cuppy critiques the dogmatic application of agile principles, advocating for a more pragmatic approach that allows flexibility and encourages contribution over strict compliance. - **Creating Processes for Trust:** By establishing processes that promote clarity and feedback, teams can build trust and certainty. This involves understanding what one can control and fostering an environment that encourages open collaboration. **Conclusion and Takeaways:** Cuppy concludes that while trust cannot be guaranteed, it can certainly be cultivated. Organizations should prioritize intentions and contributions over compliance and focus on creating an environment where team members feel valued and capable of growing together. The process of building trust requires intentionality and a shift from worrying about outcomes to fostering meaningful contributions.
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