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By Shiv Kumar and Vince Foley Join New Relic and learn how to make sense of the millions of metrics your software generates. Take a tour of New Relic's extensive product suite and learn how to monitor your software from the front end to the back. Come see how we collect and analyze business metrics in seconds so you can make better data-driven decisions. Help us caption & translate this video! http://amara.org/v/FGZz/
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The video titled "Using Software Analytics to Help Make Better Business Decisions" features Shiv Kumar and Vince Foley from New Relic at RailsConf 2014. This presentation focuses on how software analytics can inform business decisions by utilizing the extensive metrics generated by software applications. The speakers introduce listeners to New Relic's various products and demonstrate how these tools can facilitate data-driven decision-making. Key points discussed include: - **Audience Engagement**: The presentation begins with an interactive poll to gauge the audience's familiarity with New Relic, highlighting its important place in the software community. - **Evolution of New Relic**: The speakers provide a brief history of New Relic, emphasizing its growth from Rails performance monitoring to a comprehensive software analytics platform that includes various programming languages and mobile app monitoring. - **Software Analytics Concept**: They stress the importance of not just technical performance but the actionable business insights that can be drawn from software analytics, showcasing how businesses can leverage data to prioritize tasks and understand user behavior. - **Introduction of New Features**: The presenters outline new features in New Relic's APM and Insights products, such as histograms, percentiles in metrics, and detailed AJAX call monitoring, which assist developers in pinpointing issues and improving user experiences. - **Real-life Examples**: Shiv narrates a personal story about using JavaScript error tracking to enhance a marketing site, revealing how up to 30% page loads had errors, which prompted further investigation and fixes. - **Insights Product**: Insights is introduced as a new real-time analytics platform where users can conduct complex queries and visualize data in various forms, allowing for actionable insights. - **Case Study on Data Integration**: The speakers share an example of building a dashboard for marketing efforts and how data can be pulled from Insights into other services like Marketo, emphasizing the ease of data integration for non-developers. ### Conclusion The session concludes with a clear takeaway on the utility of software analytics in business environments—tools like New Relic allow organizations to rapidly analyze and act on performance data, thereby leading to better business decisions. The importance of leveraging these analytics in everyday operations is echoed throughout the presentation, encouraging businesses to adopt such tools in their decision-making processes.
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