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Title: Why We Need DevOps Now: A Fourteen Year Study Of High Performing IT Organizations Presented by: Gene Kim Gene Kim will present his findings from an ongoing study of how high-performing IT organizations simultaneously deliver stellar service levels and deliver fast flow of new features into the production environment. To successfully deliver against what on the surface appear to be conflicting objectives, (i.e. preserving service levels while introducing significant amounts of change into production), requires creating a highly-coordinated collection of teams where Development, QA, IT Operations, as well as Product Management and Information Security genuinely work together to solve business objectives. Gene will describe what successful transformations look like, and how those transformations were achieved from a software development and service operations perspective. He will draw upon fourteen years of research of high-performing IT organizations, as well as work he's done since 2008 to help some of the largest Internet companies increase feature flow and production stability through applications of DevOps principles. Help us caption & translate this video! http://amara.org/v/FGbd/
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In 'Why We Need DevOps Now: A Fourteen Year Study Of High Performing IT Organizations', Gene Kim presents his research on optimal practices within high-performing IT organizations, focusing on the integration of development and operations in achieving both service excellence and rapid feature deployment. The video highlights the following key points: - **Historical Context**: Gene discusses his long-term study, dating back to 1999, that evaluated various organizations termed 'Gene’s List', known for their superior performance in meeting project deadlines, maintaining operational reliability, and upholding security standards. - **Observations of Leadership Origins**: High-performing IT leaders often originate from fields that prioritize discipline and rigor, such as military non-commissioned officers, engineers, and auditors. This commonality elucidates the importance of consistent process adherence for organizational success. - **Downward Spiral in IT Organizations**: Kim describes a three-step downward spiral plaguing IT organizations when operational pressures lead to fragile infrastructures, which in turn results in missed commitments, escalated technical debt, and ultimately, dysfunctional dynamics between development and operations teams. - **DevOps Movement Evolution**: The pivotal moment for the DevOps movement is illustrated through reference to Patrick Debois' 2009 presentation that challenged organizations to embrace frequent and reliable deployments, which are exemplified by companies like Amazon. - **Core Principles of DevOps**: Kim introduces 'The Three Ways', which are frameworks for implementing DevOps: - The first way enhances work flow, optimizing transitions from development through to operations, thus delivering customer value effectively. - The second way focuses on learning from production to improve processes and prevent issues from escalating. - The third way highlights the importance of fostering a culture of experimentation and continuous learning. - **Organizational Culture and Adaptability**: Successful companies cultivate environments where taking risks is encouraged, fostering innovation and accountability among teams. This culture is vital for long-term sustainability and operational efficiency. - **Call to Action**: Kim emphasizes that all organizations, regardless of size or industry, can benefit from adopting DevOps principles. Embracing these practices can lead to enhanced service delivery, improved responsiveness to market needs, and overall effective organizational performance. In conclusion, Gene Kim's presentation serves as a comprehensive guide to understanding and implementing DevOps practices, advocating for a transformative culture that dismantles traditional silos between development and operations, leading to better organizational outcomes.
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