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Want to get better and incident response without waiting for actual incidents? Learn how to use table top exercises to practice your incident response framework, develop common ground, and improve communication during an incident. You'll learn how to run table top game days, including how to set them up, how to design scenarios and how to encourage participation, all with techniques supported by real word experience and supported by research.
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In the workshop titled "Run Your First Game Day" presented by Thai Wood at RubyConf 2021, attendees learn about the significance and mechanics of conducting tabletop exercises to improve incident response capabilities without waiting for actual incidents. The workshop covers the structure and setup of game days, with the aim of enhancing communication, collaboration, and comfort among team members during crisis situations. Thai shares insights from his background as an EMT, emphasizing the need for practice scenarios akin to how emergency responders train for real-life incidents. Key Points Discussed: - **Definition of Game Days**: Game days are simulations designed to practice incident response through tabletop exercises, where participants discuss and navigate theoretical scenarios collectively. - **Benefits**: - Develops comfort with processes and communication during incidents. - Improves team collaboration and exposes assumptions that may exist within teams. - Facilitates learning how to interact in high-pressure environments without the stress of real incidents. - **Setup Instructions**: - Participants should collaborate on creating scenarios based on past incidents or hypothetical situations. - A simple formula is provided for developing scenarios: choose a trigger, a complication, and a resolution goal. - **Facilitator's Role**: Emphasizes improvisation and being prepared to guide participants through scenarios without needing specialized training. The facilitator's familiarity with the process is more important than the intricacies of the scenario itself. - **Post-Game Day**: Gathering feedback is crucial for continuous improvement. The facilitator should encourage discussions to evaluate comfort levels and identify areas for future focus. - **Real-World Applications**: The workshop encourages using creative and absurd scenarios, such as being paged for an alien incident, to alleviate the pressure of perfection and stimulate engagement among participants. In conclusion, the workshop serves to empower attendees to implement game days effectively within their teams, fostering an environment of continuous learning and process enhancement in incident response preparedness.
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